Emergency Services

Emergency – 999

Non-emergency (Police Scotland) – 101

Police Scotland Website

Scottish Fire Service Website

Scottish Ambulance Service 

NHS 24

Emergency: 101


Glasgow’s Overnight Welcome Centre

The OWC will provide safe, emergency accommodation to anyone at risk of rough sleeping in Glasgow during the cold winter months

Emergency Number: 0141 221 2630

Glasgow City Mission Website

Glasgow City Council

If you are looking to apply for a Crisis Grant, Self-Isolation Support Grant or Community Care Grant these are delivered by the Scottish Welfare fund via Glasgow City Council.

Scottish Welfare Fund Helpline: 0141 267 1177

Scottish Welfare Fund Website

Emergency Homelessness Number: 0800 838 502

Social Work Direct: 0141 287 0555 (Office Hours) 0300 343 1505 (Out of Hours)

Scottish Government COVID Support/Advice 

NHS Inform Helpline (24/7): 0800 22 44 88

NHS Inform Website 

A helpline has been set up to provide essential assistance to those who do not have a network of support, but who may be at increased risk if they contract coronavirus (COVID-19).

Helpline Number: 0800 111 4000 (Monday to Friday, 9am to 5pm)

A helpline providing businesses across Scotland with advice and guidance on COVID-19 has been set up.

Business Support Helpline Number: 0300 303 0660 (Monday to Friday 9am – 5pm)

Postcode Restriction Checker

Scottish Water Supply Issues

Helpline Number: 0800 0778 778

Scottish Water Website

Electricity Supply Issues 

Emergency Helpline: 105

Scottish Gas Network

Gas emergency Number: 0800 371 787

Scottish Gas Network Website 

Glasgow South West Foodbank

Contact Number: 07437910115

Contact Email Address: info@glasgowsw.foodbank.org.uk

GSW Foodbank Website 


Emergency Helpline: 116 123

Samaritans Website 


Childline Emergency Helpline: 0800 1111

Childline Website

Scottish SPCA

SSPCA Helpline: 0300 099 9999

SSPCA Website

Department for Work and Pensions 

Universal Credit Helpline: 0800 328 9344

PIP Helpline: 0800 121 4433

ESA Helpline: 0800 169 0310

Migrant Help

If you need help with an asylum claim you can call their helpline.

Asylum seekers’ helpline: 080 8801 0503

Migrant Help Website

Home Office 

General Immigration Enquiries Helpline: 0300 790 6268